SHOP SMART

1. Information We Collect
We collect personal information you voluntarily provide when you create an account, place an order, or contact us. This may include your name, email address, postal address, phone number, payment details, and any communications you send. We also automatically collect certain information when you visit our site, such as your IP address, browser type, device identifiers, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information
We use your information to process and fulfill orders, communicate with you about your purchases, improve our website and services, personalize your experience, and send you marketing communications if you have opted in. We do not sell your personal information to third parties.

3. Sharing of Information
We may share your information with trusted service providers who assist us in operating our website, processing payments, shipping orders, and analyzing customer behavior. These parties are contractually obligated to protect your information and use it only for the services they provide.

4. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings; however, disabling cookies may affect some site functionality.

5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the Internet is 100% secure, we strive to protect your data using industry-standard practices.

6. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise these rights, please contact us using the information below.

7. Children's Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

8. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy
We may update this privacy notice from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us
If you have questions about this privacy notice, please contact us via our Contact page.

1. Acceptance
By accessing or using this website, you agree to be bound by these Terms of Use and our Privacy Notice. If you do not agree, please do not use the site.

2. Eligibility
You must be at least 18 years old to make purchases. By placing an order, you represent that you are of legal age.

3. Products & Pricing
All products are subject to availability. We reserve the right to change prices, discontinue items, and correct errors at any time without prior notice.

4. Orders & Payment
All orders are subject to acceptance and verification. We may refuse or cancel any order for reasons including suspected fraud or unauthorized transactions. Payments are processed securely; we do not store full payment details.

5. Shipping & Delivery
Delivery times are estimates and not guaranteed. Risk of loss passes to you upon delivery confirmation.

6. Returns & Refunds
Eligible items may be returned within 30 days as detailed in our Return Policy.

7. Account Responsibility
You are responsible for maintaining the confidentiality of your account and for all activities under your account.

8. Intellectual Property
All content on this site, including text, graphics, logos, and images, is our property or that of our licensors and may not be used without permission.

9. Prohibited Conduct
You may not misuse the site, interfere with its security, or violate any applicable laws.

10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the site or products.

11. Governing Law
These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict of laws principles.

12. Changes
We may modify these Terms at any time; continued use constitutes acceptance of the updated Terms.

1. Return Eligibility
Items may be returned within 30 days of delivery. Products must be unused, in original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items
Certain items are not eligible for return: final sale items, gift cards, personalized products, opened personal care items, and digital downloads.

3. Return Process
To initiate a return, contact our support team via the Contact page. You will receive instructions and a return address.

4. Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service.

5. Refunds
Once we receive and inspect the return, we will notify you of approval. Approved refunds will be processed to the original payment method within 5–10 business days.

6. Exchanges
Exchanges are only for defective or damaged items. Please contact support for assistance.

7. Damaged/Incorrect Items
If you receive a damaged, defective, or incorrect item, notify us within 48 hours with photos. We will arrange a replacement or refund.

8. Cancellations
Orders may be canceled before processing; once shipped, they cannot be canceled.

9. Late/Missing Refunds
If you haven't received your refund, check your bank account, contact your payment provider, and then reach out to us if needed.

10. Policy Updates
We may update this policy; changes will be posted on this page.